Question 1

What makes Chillead different from ServiceTitan or Jobber?

Accepted Answer

Chillead includes a built-in auto-dialer in every plan - something competitors like Jobber, HouseCall Pro, and ServiceTitan do not offer. You also get flat pricing with no per-user fees, a white-label option for agencies, and a role-based architecture that gives admins, reps, and technicians each their own purpose-built interface.

Question 2

Does Chillead charge per user?

Accepted Answer

No. Chillead uses flat monthly pricing starting at $49/month. There are no per-user fees, no setup costs, and no contracts. Your entire team can use the platform for the same price.

Question 3

Can I use my existing phone number with Chillead?

Accepted Answer

Yes. Chillead supports VoIP number porting through Telnyx, allowing you to bring your existing business phone number to the platform. The porting process is fully automated through the onboarding wizard.

Question 4

Is Chillead suitable for businesses outside of HVAC and plumbing?

Accepted Answer

Absolutely. Chillead is built for any lead-based business - not just service companies. Marketing agencies, call centers, course creators, coaches, real estate teams, and any business that manages leads and appointments can use the platform.

Question 5

Can I white-label Chillead with my own branding?

Accepted Answer

Yes. On Growth and Scale plans, you can fully white-label the platform with your logo, brand colors, custom domain, and per-tenant tracking pixels (Meta, Google, TikTok). Your clients will never see the Chillead brand.

Question 6

How long does it take to set up Chillead?

Accepted Answer

Most businesses are up and running within 15 minutes. The guided onboarding wizard walks you through importing contacts, setting up your dialer, and configuring your pipeline. No technical expertise required.

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