Field Tech App
A mobile app that field technicians actually want to use
Chillead's field tech app is included in every plan starting at $49/month with no per-user fees.
Your technicians are the face of your business. They're the ones in the customer's home, on the roof, in the crawlspace. They need job details, customer history, checklists, photo capture, and invoicing tools that work on a phone screen without training or frustration. Chillead's field tech app was designed by talking to real technicians, not office managers. It's fast, simple, and purpose-built for the field.
What field tech app gives your business
Complete Job Details at a Glance
Customer name, address, phone, job type, special instructions, equipment history, and previous service notes - all on one screen. Your tech never needs to call the office for context.
Digital Checklists
Customizable checklists per job type. Safety inspections, installation steps, quality checks - techs check items off, add notes, and capture photos. Compliance and quality control are built into the workflow.
Before/After Photo Capture
Tap to capture photos directly in the app. Images are automatically tagged with the job, timestamped, GPS-stamped, and attached to the customer record. Perfect for proof of work and dispute resolution.
On-Site Estimates & Quotes
Build and send professional quotes from the field with parts lookup, labor rate calculations, and tiered options. Customers approve with a digital signature on your tech's screen.
On-Site Invoicing & Payments
Generate invoices from completed job data and collect credit card payments before leaving the property. No more chasing payments days or weeks later.
GPS Navigation & Status Updates
One-tap navigation to the next job. Status updates (en route, arrived, started, completed) notify the office and customer automatically. No phone calls needed to coordinate.
Get started in four steps
Tech Opens the App
The daily schedule loads automatically showing all assigned jobs with addresses, times, and customer details.
Navigate to the Job
Tap the job, tap 'Navigate' for turn-by-turn directions. Status updates to 'en route' automatically - customer gets a notification.
Complete the Work
Follow the digital checklist, capture photos, log notes. Mark the job complete with one tap.
Invoice & Collect
Generate the invoice from job data, send to the customer, and collect payment on-site. Done before driving to the next job.
Designed by Talking to Technicians, Not Office Managers
Most field service apps are designed by people who have never crawled under a house or climbed onto a roof in August. The interfaces are cluttered with features technicians don't need, while the features they do need are buried three menus deep.
Chillead's tech app was built by interviewing real field technicians across HVAC, plumbing, electrical, and cleaning companies. The result is an app optimized for the conditions techs actually work in:
- Large touch targets for gloved hands
- High-contrast mode for outdoor visibility
- One-tap status updates (no multi-field forms)
- Offline-capable core functions for basements and remote areas
- Camera integration that doesn't require switching apps
The goal is simple: your techs should be able to use every feature without reading a manual or sitting through training.
Turn Every Job Into Actionable Data
Without a field tech app, 90% of what your technicians see, learn, and do in the field is lost. They notice the customer has aging equipment that should be replaced. They see opportunities for additional services. They learn about the customer's preferences and concerns.
With Chillead's field app, every interaction generates structured data:
- Job duration tracked automatically for accurate labor billing
- Checklists verified with digital timestamps and GPS coordinates
- Equipment data (model numbers, installation dates, serial numbers) captured on-site
- Customer conversations logged with notes and voice memos
- Photos organized by job and category
This data feeds your CRM, drives maintenance contract renewals, enables predictive service recommendations, and gives your office team full visibility into field operations.
What the competition cannot match
GoHighLevel has no field tech app. ServiceTitan's mobile app requires expensive multi-week onboarding. Jobber's app lacks a connected CRM pipeline and dialer. Chillead's tech app is included from the Growth plan ($99/mo) with zero training needed - it's designed for technicians, not office managers.
Common questions about Field Tech App
Which plans include the field tech app?
The field tech app is available on Growth ($99/mo) and Scale ($199/mo) plans.
Does the app work offline?
Yes. The app caches job data for field use. Techs can view job details, complete checklists, capture photos, and create invoices without an active connection. Everything syncs automatically when connectivity is restored.
Can techs create invoices from the app?
Yes. Techs generate invoices from completed job data with pre-filled line items, adjust if needed, send via SMS or email, and collect credit card payments - all from the mobile app.
Is there a learning curve?
Minimal. The app is designed for technicians who may not be tech-savvy. Large buttons, simple flows, and one-tap actions. Most techs are comfortable with it in under 10 minutes.
Can techs see customer history?
Yes. The app shows complete customer history - previous service calls, equipment installed, notes from past visits, and outstanding estimates. Techs arrive informed and prepared.
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