What makes Chillead different from ServiceTitan or Jobber?

Chillead includes a built-in auto-dialer in every plan - something competitors like Jobber, HouseCall Pro, and ServiceTitan do not offer. You also get flat pricing with no per-user fees, a white-label option for agencies, and a role-based architecture that gives admins, reps, and technicians each their own purpose-built interface.

Does Chillead charge per user?

No. Chillead uses flat monthly pricing starting at $49/month. There are no per-user fees, no setup costs, and no contracts. Your entire team can use the platform for the same price.

Can I use my existing phone number with Chillead?

Yes. Chillead supports VoIP number porting through Telnyx, allowing you to bring your existing business phone number to the platform. The porting process is fully automated through the onboarding wizard.

Is Chillead suitable for businesses outside of HVAC and plumbing?

Absolutely. Chillead is built for any lead-based business - not just service companies. Marketing agencies, call centers, course creators, coaches, real estate teams, and any business that manages leads and appointments can use the platform.

Can I white-label Chillead with my own branding?

Yes. On Growth and Scale plans, you can fully white-label the platform with your logo, brand colors, custom domain, and per-tenant tracking pixels (Meta, Google, TikTok). Your clients will never see the Chillead brand.

How long does it take to set up Chillead?

Most businesses are up and running within 15 minutes. The guided onboarding wizard walks you through importing contacts, setting up your dialer, and configuring your pipeline. No technical expertise required.

← All Features

all_inbox UNIFIED INBOX

Unified Inbox

Every call, text, and email in one unified thread

Chillead's unified inbox is included in every plan starting at $49/month with no per-user fees.

Stop stitching the story together. Between emails, SMS, phone calls, web chats, and social DMs, communicating with customers is fragmented. Chillead's Unified Inbox brings every possible channel into a single, chronological timeline. You don't care how the customer reached out—you just need to reply contextually.

1 ViewTo see the entire customer journey

See It in Action →View Pricing

Chillead Unified Inbox dashboard screenshot — Chillead Unified Inbox — included in every plan

CORE CAPABILITIES

What unified inbox gives your business

Omnichannel Timeline

SMS, Email, Voice Calls (with transcripts), and Web Chats are threaded chronologically. It reads like a single continuous conversation.

AI Draft Suggestions

When a customer emails a question, Gemini AI analyzes their history and suggests a context-aware draft reply. Just review and send.

Shared Team Visibility

No more 'did you email them back?' Anyone with permission can step into a conversation, see exactly what was said, and seamlessly take over.

Internal Whispers

Tag a coworker directly inside the customer thread with a private 'whisper' note that the customer can't see to collaborate on complex issues.

One-Click Channel Switching

Customer emailed you, but you need to call them? Click the phone icon right in the thread. The dialer launches instantly.

Read Receipts & Analytics

Know exactly when your emails are opened and links are clicked. Use this real-time intent data to perfectly time your follow-up calls.

HOW IT WORKS

Get started in four steps

Connect Your Channels

Sync your Gmail/Outlook, port your phone numbers to Chillead, and add the webchat widget.

Messages Aggregate

All inbound communications are automatically routed to the Unified Inbox and matched to the correct CRM contact.

Team Collaborates

Reps view the omnichannel thread, use AI to draft replies, and use internal whispers to coordinate.

Seamless Reply

Reply via SMS, Email, or Voice directly from the timeline without switching context.

The Omnichannel Reality of Service Businesses

A customer submits a web form. You email a quote. They text you a question. You call them to explain. They email the signed approval. They text you when the tech is late. You email the invoice.

In most platforms, that's four different tabs or completely different software tools. You lose context, speed, and professionalism.

Chillead's Unified Inbox renders this exact sequence as a single beautiful chat interface. You can see the email quote, right next to the SMS question, right below the call transcript. Responding is seamless, regardless of the medium. Your company looks incredibly organized because, finally, you are.

⚔️ THE TECHNOLOGY GAP

What the competition cannot match

Generic CRMs piece together communications through clunky integrations or BCC emails. Chillead's Inbox is built from the ground up to treat voice, text, and email as equal citizens in a single timeline.

FAQ

Common questions about Unified Inbox

Yes, you can easily port your existing business numbers into Chillead to maintain continuity with your customers.

Yes, our bi-directional email sync ensures that emails sent from the CRM appear in your actual sent folder, and replies feed into the inbox.

Unmatched messages appear in a global inbox queue. With one click, you can create a new contact from the message or merge it with an existing record.

Yes. Inboxes can be shared or individual. You can route specific numbers or email aliases to teams (like 'Support' or 'Sales').

EXPLORE MORE

Works even better together

monitoring

CRM & Pipeline

Visual pipeline management built for how service businesses actually sell

dialpad

Auto-Dialer

The built-in power dialer that competitors charge $50-150 extra for

alt_route

Dispatch & Scheduling

Assign, route, and track every job in real time

See unified inbox with AI built in.

Start free and experience the intelligence yourself. No credit card required.

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