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Chillead for Call Centers

Chillead is the all-in-one AI-powered platform built for call centers, starting at $49/month with no per-user fees.

Stop paying $150-229/user/month for a standalone dialer. Chillead gives your call center a full CRM with built-in power dialer, call recording, AI transcription, and automated task creation - for 49/mo total, not per seat.

78%Reduction in dialer costs vs. Five9/Aircall per-seat pricing
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โš ๏ธ WITHOUT INTELLIGENT TOOLS

This is what operating blind looks like

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Per-seat dialer pricing makes scaling impossible - 10 agents = $1,500-2,290/mo

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CRM and dialer are separate systems - reps toggle between windows constantly

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No AI transcription - managers manually review call recordings

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Call outcomes don't automatically create follow-up tasks

โ–ถ SEE IT IN ACTION FOR CALL CENTERS

Your agents just got 3x faster.

Click to try the AI power dialer - auto-advance through leads, live AI transcription, and smart disposition codes.

Call Center AI Dialer
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โœจ WITH CHILLEAD AI

What changes when your tools think for themselves

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Power dialer with auto-advance and skip logic

Load a lead list, hit start. The dialer handles pacing, redial logic, and DNC compliance automatically.

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AI call transcription with automatic action item extraction

Every call transcribed by Gemini AI. Action items like 'customer wants a callback Thursday' are created as tasks automatically.

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CRM pipeline with lead scoring

Visual pipeline with AI-powered scoring. Your agents see which leads to prioritize without guessing.

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Flat pricing - add agents without adding cost

Your 5th agent costs the same as your 50th. No per-seat fees, ever.

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Real-time call analytics per agent

Answer rates, talk time, calls per hour, and disposition tracking. Identify top performers and coaching opportunities live.

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Call scripts with branching logic

Build on-screen scripts that guide agents through common objections. New hires sound experienced from day one.

HOW IT WORKS

Up and running in one afternoon

1

Import Your Lead Lists

Upload CSV lists or connect lead sources. Chillead deduplicates and DNC-checks every number automatically.

2

Assign Lists to Agents

Distribute leads to agents based on territory, skill level, or custom rules. Each agent sees their queue.

3

Power Dial

Agents hit start. The dialer calls through the list, auto-populates customer info, and logs outcomes with one click.

4

AI Handles the Rest

Calls are transcribed, action items extracted, follow-up tasks created, and analytics updated - all automatically.

The Economics of Per-Seat vs. Flat-Rate Dialer Pricing

Call center profitability is determined by a simple equation: cost per agent minus revenue per agent. When your dialer charges $150-229 per seat per month, every agent needs to generate enough revenue to cover their salary PLUS the software cost.

At 10 agents with Five9 ($175/seat), you're paying $1,750/mo just for the dialer. Add CRM ($50/seat), call recording ($30/seat), and analytics ($25/seat), and you're at $2,800/mo - before a single agent picks up the phone.

Chillead replaces the entire stack for 49/mo flat. Same 10 agents. Same features. $2,751/mo saved. That's $33,000 per year you can reinvest in hiring, training, or lead acquisition.

AI Transcription Changes How Managers Coach

Traditional quality assurance means a manager listens to a random sample of recorded calls. Maybe 5-10 per agent per month. The rest go unreviewed. Issues are caught weeks after they happen.

With Chillead's AI transcription, every single call is transcribed and analyzed within minutes. Managers get summaries, sentiment analysis, and flagged conversations. Instead of listening to random recordings, they review AI-highlighted calls that need attention.

The result: coaching is targeted, timely, and data-driven. Top-performing agents are identified by actual metrics (talk-to-close ratio, objection handling success, customer sentiment). Underperformers get specific feedback on specific calls.

โš”๏ธ THE TECHNOLOGY GAP

What the competition is missing

Five9 costs $175+/seat/mo. Aircall is $30-50/seat/mo but lacks AI transcription and CRM. PhoneBurner runs $149/mo/seat. None include a CRM pipeline or lead scoring. Chillead gives you the full stack - dialer, CRM, AI transcription, analytics - for 49/mo flat.

FAQ

Questions from call centers

โ–ธHow many agents can use Chillead?
Unlimited. Chillead uses flat pricing with no per-user or per-seat fees. Your entire team uses the platform for one monthly price.
โ–ธDoes Chillead replace Five9 or Aircall?
For most call centers, yes. Chillead includes power dial, call recording, AI transcription, and CRM - everything Five9 and Aircall charge separately for.
โ–ธCan managers monitor agent performance?
Yes. Real-time dashboards show calls per hour, answer rates, talk time, and disposition outcomes per agent. AI-flagged calls surface coaching opportunities.
โ–ธIs there predictive dialing?
Chillead currently offers power dialing with auto-advance. Predictive dialing with multi-line capability is on the roadmap.
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Chillead works for every service business

โ„๏ธHVAC Companies๐Ÿ”งPlumbing Companies๐ŸขMarketing AgenciesโšกElectrical Contractors

Call Centers operations, powered by AI.

See what happens when your call centers business gets access to intelligent automation and real-time control.

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