This is what operating blind looks like
Tenant maintenance requests come via text, email, phone, and portal - hard to track
Dispatching vendors for repairs requires phone tag and manual scheduling
Lease renewal follow-ups are manual and tenants slip through the cracks
No built-in way to do outbound calling for vacant unit leasing
What changes when your tools think for themselves
Unified inbox for tenant communications
Every tenant text, email, call, and portal message in one timeline. No more searching across apps to find a conversation.
Vendor dispatch for maintenance requests
Dispatch plumbers, electricians, and handymen from the same board. Track job status, photos, and invoices per work order.
Automated lease renewal sequences
90 days before lease expiry, an automated sequence fires: email with renewal terms, follow-up text, and a call task if no response.
Auto-dialer for vacant unit leasing
Power dial through prospect lists for vacant units. Log every call, schedule tours, and track leads through the leasing pipeline.
Tenant portal for self-service
Tenants submit maintenance requests, view their lease details, and make payments through a branded portal.
Recurring billing and payment tracking
Monthly rent invoices generate and send automatically. Overdue payments trigger reminder sequences.
Up and running in one afternoon
Set Up Your Properties
Create records for each property with unit details, tenant contacts, lease dates, and vendor assignments.
Centralize Communications
Tenant texts, emails, calls, and portal messages all flow into one unified timeline per property.
Dispatch Maintenance
Assign work orders to vendors from the dispatch board. Tenants and owners get automatic status updates.
Automate Renewals and Billing
Lease renewal sequences fire 90 days early. Monthly invoices generate and send automatically.
Why Centralized Maintenance Dispatch Saves Hours Every Week
A tenant texts about a leaky faucet. The property manager calls a plumber, leaves a voicemail, tries another plumber, books the job, then texts the tenant the appointment time. That's 20-30 minutes for one maintenance request.
With 50 units, you're handling 15-25 maintenance requests per month. That's 5-12 hours just on dispatch coordination.
Chillead's dispatch board changes this. Tenant submits a request through the portal. You assign it to a vendor from the board. The vendor gets a push notification with the tenant's address, access instructions, and job details. The tenant gets an automatic text with the vendor's name and appointment time. When the job is done, photos and invoices attach to the property record automatically.
Filling Vacancies Faster with Outbound Leasing
Every vacant day costs money. A $1,500/month unit vacant for 30 days is $1,500 in lost revenue. Most property managers post listings and wait for applications. The proactive ones also call prospect lists and follow up with past inquiries.
Chillead's auto-dialer makes proactive leasing practical. Import prospect lists from listing sites, past inquiries, and referral networks. Power dial through the list, log outcomes, and schedule tours directly from the call screen.
Property managers using outbound dialing report filling vacancies 2-3 weeks faster than listing-only approaches.
What the competition is missing
AppFolio costs $1.40/unit/mo (minimum $280/mo) and Buildium is $55-175/mo but neither includes a dialer or AI transcription. Chillead gives property managers CRM + dispatch + dialer + portal + automation for 49/mo flat.
Questions from property management
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